Yes, we ship to many countries worldwide. International shipping rates and delivery times vary by destination. Please note that international orders may be subject to customs fees and import duties, which are the responsibility of the customer.
We accept all major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and Apple Pay. Your payment information is securely processed, ensuring a safe and convenient shopping experience.
As we aim to process orders as fast as possible, you must request any changes/cancellations within 12 hours of ordering. All requests after this time will be denied. Your order can be returned for a full refund after it is received.
Delivery times vary depending on your location and the shipping method selected. Typically, orders are processed within 1-3 business days, and shipping takes 5-7 business days for standard delivery. Expedited shipping options are also available at checkout.
Yes! Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order’s progress on our website or through the carrier’s tracking system.
We offer a 30-day return policy. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a full refund or exchange. Please ensure the product is in its original condition and packaging. To initiate a return, contact our customer support team at vinvinchy@vinvinchy.com
Our customer support team is here to help! You can reach us via email at vinvinchy@vinvinchy.com We are available Monday to Friday, 9:00 AM – 6:00 PM .
Yes, we stand behind the quality of our products. Most items come with a one-year warranty that covers manufacturing defects. If you experience any issues with your product, please contact our customer support team for assistance.
Join our mailing list to receive the latest updates on new arrivals, exclusive offers, and special promotions. You can subscribe on our website’s homepage. Follow us on social media for even more updates and behind-the-scenes content.
We apologize for any inconvenience caused. If you receive a damaged or defective item, please contact our customer support team immediately with your order number and photos of the damage. We will arrange for a replacement or refund as soon as possible.
